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Delivery time is usually 2-5 working days from receipt of your order for deliveries to destinations in Italy, or 10-20 working days for deliveries to other European and non-European countries.
Shipping costs vary depending on the total weight of the order and the band in which the recipient's country is located. Shipping costs include packaging. Deliveries to EU countries are shipped by Bartolini Spa couriers. Deliveries to destinations outside the EU are shipped by Logistics Srl couriers.
Shipping is free on orders totalling over €100.00 for deliveries in Italy.
Battilani Sapori delivers products to the address indicated by the customer at the moment of placing their order through Bartolini Spa couriers for deliveries to destinations within Italy and other EU countries, and through Logistics Srl couriers for deliveries to destinations outside the EU.
Our prime delivery objective is to maintain the integrity of the product, guaranteeing its perfect conservation throughout the journey: for this reason, dry ice is used as a refrigerant when appropriate. Furthermore, the utmost care is taken in the packaging of products, to preserve the contents not only from changes in temperature, but also from any accidental drops or impacts.
Please leave a telephone number when you place your order to make it easier for the courier to complete the delivery. Once the order is dispatched we will send you a confirmation e-mail with a tracking number, together with the courier's contact information, to allow you to track your shipment in real time. If you have chosen a payment method that requires verification times (e.g. a bank transfer), your order will be dispatched following confirmation of payment.
Due to restrictions on imports of food and wine products imposed by the US Food and Drug Administration, Battilani Sapori is unable to ship cured meats or cold cuts to the USA, Mexico, the Caribbean, Central America and South America.
Shipments to destinations outside the EU
Please note that for all shipments to countries outside the EU, the recipient is responsible for any VAT and/or customs duties applicable in the destination country.